State Service Delivery Gateway (SSDG) will act as standards-based messaging middleware and provide seamless interoperability and exchange of data across the departments. The Gateway will assure delivery of the request from the citizen to the specified field office of the concerned government department and provide the electronic acknowledgment of its receipt to the citizen from the field office for the successful submission of the application. Additionally the citizen will also be able to track the status of his/her application / request at any point in time.
State Portal (SP) will act as front end interface to state level e-Governance initiatives and services. The State Portal shall host all the forms for various Government Services accessible to citizens in the state. An electronic form is a computer program version of a paper form. Aside from eliminating the cost of printing, storing, and distributing pre-printed forms, and the wastage of obsolete forms, electronic forms can be filled out faster because the programming associated with them can automatically format, calculate, look up, and validate information for the user. With digital signatures and routing via e-mail, approval cycle times can be significantly reduced. With electronic submission of completed forms, you can eliminate the cost of re-keying data and the associated errors.